Vigo County in top 25 for text to 911 usage

Indiana is celebrating two years of Text-to-911 services and Vigo County is getting some special recognition.

Posted: Aug 2, 2018 10:20 PM

TERRE HAUTE, Ind. (WTHI) - Indiana is celebrating two years of Text-to-911 services and Vigo County is getting some special recognition.

In Indiana, 911 services report to the Treasurer of State. Treasurer Kelly Mitchell chairs the 911 Board and is visiting the top twenty-five dispatch centers.

"My role on the Statewide 911 Board is a unique one", said Treasurer Mitchell. "I look forward to meeting with dispatchers and directors to learn more about what our board can do to assist them at a local level."

Mitchell toured the Vigo County Dispatch facility Thursday afternoon.

Vigo County ranks 7th in the state for overall program usage which includes incoming and outgoing messages.

Mitchell says, "We thought it would be used by people who are hard of hearing or who are having difficulty speaking and it certainly has been used in those incidents but it's also being used by people who don't want to draw attention to the fact that they're calling for help and so that's just been very interesting to see and very rewarding to see how it's being used."

Steven Roadruck is a Vigo County dispatcher. He explains the program has been lifesaving.

Roadruck says, "I've honestly seen a really good response from the community as far as reception and people using it."

Mitchell and Roadruck agree, calling is still the best way to communicate but if you need to text 911 you should give the most important information right away.

Roadruck says, "First and foremost: location. If nothing else, as long as we know where you're at, we can send you somebody."

Officials with the State Treasurer's office say 173,213 text sessions statewide occurred to and from dispatchers in the first year of service.

Mitchell says she hopes to acknowledge the work these dispatchers do on her statewide tour.

"A lot of them have eight-hour shifts, 12-hour shifts and they talk to people in some of the worst moments of their lives and just wanted to recognize them for the incredible work they do for Hoosiers."

Local dispatchers told Treasurer Mitchell many texts out of the center are for 911 hang-ups. They say texting has been an effective way of finding out if a call is really an emergency.

Roadruck says it was nice to have the Treasurer in for a visit so she can see how the program operates.

Roadruck says, "Honestly, they were a little bit impressed with what they saw so that's honestly a good feeling as well."

Indiana Coronavirus Cases

(Widget updates once daily at 8 p.m. ET)

Confirmed Cases: 32078

Reported Deaths: 2004
CountyConfirmedDeaths
Marion9268539
Lake3320168
Cass15826
Allen130966
St. Joseph120534
Hendricks113067
Hamilton111592
Johnson1086104
Elkhart105728
Madison58258
Porter49021
Bartholomew48133
Clark46138
LaPorte41522
Tippecanoe3753
Jackson3671
Howard36519
Delaware35735
Hancock32127
Shelby31521
Floyd31438
Boone28835
Morgan26224
Vanderburgh2482
Montgomery23117
White2268
Decatur22431
Clinton2221
Grant19121
Noble18921
Harrison18721
Dubois1852
Greene16724
Warrick16426
Dearborn16421
Henry1619
Monroe16011
Vigo1477
Lawrence14423
Miami1391
Putnam1337
Jennings1274
Orange12422
Scott1183
Ripley1126
Franklin1068
Kosciusko941
Carroll922
Daviess8216
Steuben802
Marshall761
Newton7410
Wabash722
Wayne715
Fayette684
LaGrange602
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Washington521
Fulton471
Rush452
Jay440
Randolph433
Jefferson411
Whitley402
Pulaski390
Clay391
Owen341
Brown331
Sullivan321
Starke313
DeKalb311
Perry260
Huntington262
Knox250
Tipton251
Benton250
Wells240
Crawford230
Blackford211
Switzerland190
Fountain182
Spencer171
Posey170
Parke170
Gibson142
Ohio130
Warren121
Adams121
Vermillion90
Martin90
Union80
Pike60
Unassigned0154

Illinois Coronavirus Cases

(Widget updates once daily at 7 p.m. CT)

Confirmed Cases: 113195

Reported Deaths: 4923
CountyConfirmedDeaths
Cook738193354
Lake7767250
DuPage7290340
Kane5866153
Will5238258
Winnebago199351
McHenry145268
St. Clair101773
Kankakee80242
Kendall72719
Rock Island63922
Champaign5697
Madison54056
Boone40716
Sangamon33226
DeKalb3313
Randolph2593
Jackson22810
McLean21210
Stephenson1952
Ogle1922
Macon18819
Peoria1858
Clinton17816
Out of IL1771
Union1417
LaSalle14013
Whiteside13310
Iroquois1314
Unassigned1200
Coles1159
Warren1140
Jefferson10116
Knox950
Monroe9211
Grundy892
McDonough835
Lee761
Tazewell683
Cass670
Henry670
Williamson541
Marion500
Jasper457
Adams441
Macoupin421
Perry410
Pulaski400
Montgomery391
Vermilion391
Morgan341
Christian334
Livingston312
Douglas280
Jo Daviess270
Fayette203
Ford201
Jersey201
Washington180
Woodford182
Mason170
Menard170
Shelby161
Bureau151
Hancock150
Mercer150
Carroll132
Franklin120
Piatt120
Crawford110
Fulton110
Bond101
Brown100
Clark100
Cumberland100
Logan100
Moultrie100
Schuyler100
Wayne91
Alexander80
Henderson80
Johnson70
Massac70
Saline70
Effingham61
Greene50
Marshall50
De Witt40
Lawrence40
Richland30
Stark30
Clay20
Edwards20
Gallatin20
Hamilton20
Wabash20
White20
Calhoun10
Hardin10
Pike10
Pope10
Putnam10
Edgar00
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