TERRE HAUTE, Ind. (WTHI) - Come to the Century 21 Advantage office in downtown Terre Haute, and you'll find Lauren Melton there to greet you. She's been the office manager there since May.
Because of all of the realtors in the office work on a contractual basis, Lauren is the firm's only full-time employee.
She has to rely on the Healthcare Marketplace for health insurance. When she logged onto healthcare.gov to enroll, she found the Terre Haute area had only one provider.
"In Vigo County, the only option is Care Source," Lauren told me. "Not only are Regional and Union not on there, but neither were my doctors."
Unfortunately, Lauren isn't alone, as I've had others reach out to me telling the same story. So I went looking for help and answers.
Tina Dean of ONI Risk Partners has been helping people on the healthcare exchange since its inception.
"It's almost like we're starting Obamacare all over again," Tina said.
That's because Care Source hasn't had a network in the Terre Haute area for years, so it's essentially building a new network here from scratch. That's why both of the city's hospitals and most doctors aren't in the network.
"Not yet," Tina added. "Not that they're not out there trying to create that."
The deadline to enroll in Obamacare is December 15th. Lauren says that's not much time to build a network, putting people like her in a very difficult position.
"I'm in a holding pattern," Lauren said. "I'm hoping that Care Source is going to extend contracts to Union and Regional, or I'm afraid I'm going without coverage for 2018."
And that's no way to start a new year, Lauren says.