Officials freeze car registration over unpaid tolls

Thousands of Indiana drivers may experience a hold when renewing their car’s registration.

Posted: Nov 1, 2017 11:30 AM
Updated: Nov 2, 2017 11:06 AM

INDIANA (WTHI) - Thousands of Indiana drivers may experience a hold when renewing their car’s registration.

Drivers who have an outstanding bill with some Kentucky toll roads and still haven’t paid after several notices are at risk. There are three new toll bridges connecting Indiana and Kentucky.

There are three ways to pay your outstanding bill:

  1. Online at: riverlink.com using the reference and license plate numbers on toll notices.
  2. Call RiverLink customer service at: 1-855-748-5465 and pay using the automated phone system using the reference number on toll notices, or speak with a customer service representative.
  3. Or in person at a RiverLink customer service location at: 103 Quartermaster Ct., Jeffersonville, IN or 400 E. Main St., Suite 102, Louisville, KY. 

If you believe there is a problem or mistake with your outstanding bill, you can contact customer service at: 1-855-748-5465.

RiverLink is the tolling system for the Louisville-Southern Indiana Ohio River Bridges Project.They use cameras to capture drivers’ license plates so drivers can be billed. The revenue is then split between the two states.

According to the company, a registration hold is placed after a driver has received four notices and still hasn't paid.
The first, second, and third violation notice, and collections notice, are mailed over a minimum of four months, they say.

According to RiverLink, drivers must pay in full before the hold is released. Payment plans are available.

News 10 spoke to a local driver who is not happy with the new process.

“All the tolls should have to be paid then and there, instead of waiting on the bill,” said Fred Dillman, a Terre Haute resident.

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