Good Samaritan launches telehealth services

The new services will allow patients to get a diagnosis from the comfort of home.

Posted: Apr 17, 2019 7:21 PM

VINCENNES, Ind. (WTHI) - When you first get on to the new My Health Live program there's a good chance you'll see nurse practitioner Jennifer Hoyt. She's the go-to for telehealth at Good Samaritan. But her first experience with the services came when her daughter was a patient.

Hoyt explains, "When I was a parent I was really concerned, how can you tell how sick my kid is and how can you figure out what's going on?"

For Hoyt, the first visit was eye-opening. She's now taking that experience to the other side of the camera.

Hoyt explains, "I can see how your child is breathing. I can see the child's coloration. I can see whether they're working to breathe."

My Health Live is provided to any patient who is enrolled in MyChart through Good Samaritan. Patients download an app called Zoom. From there you make an appointment and you're ready to go.

Hoyt says, "I can really see quite clearly what's going on. You know and working in partnership with my patients it's easy to figure out the best plan."

Once a diagnosis is made that plan can even include a prescription being filled. Getting you on your feet quicker and easier.

Hoyt says, "Sometimes you don't really know if it requires a trip out to convenient care. And you're not certain if it's worth that. But it's an ability to be able to see somebody and really find out what's going on."

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