INDIANAPOLIS (WISH) - As statewide ISTEP testing began on Monday, so too did technical issues.
Indianapolis Public Schools experienced problems accessing the online test, IPS spokesman John T. Althardt said Monday afternoon.
IPS was encouraging schools to suspend testing on Monday if they were able to. However, some schools may have to continue because of student schedules.
"Schools are reporting difficulty logging students into the online test and there have been reports of the test freezing or kicking users out of the program. This is not normal," Althardt said in a news release.
Shellie Rich found out about the glitch when she picked her daughter up from Benjamin Harrison Elementary.
"We kind of expect (problems) here and there but I hope it doesn't drag out too long," she said. "She gets a little bit nervous but her school does really well on ISTEP and I think that serves them really well. There is a lot of pressure on everybody.
IPS has asked the Indiana Department of Education for extra testing time. Other schools around the states were reportedly having issues. Multiple people called WISH-TV to report issues at schools, and IPS officials said schools in Elkhart, South Bend and Evansville had contacted them about problems.
DOE officials said the problem was with servers at CTB McGraw Hill, the testing company. Engineers were working to resolve the issue and the DOE hoped it would be resolved for Tuesday's testing.
"Any disruption in the schedule, in the routine is something we try to stay away from," Althardt said. "And while it is frustrating, our teachers are flexible, our kids our resilient and we will just alter the schedule and make sure our students have the best chance of doing their very best on the test that they can. "
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